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customer feedback

Top Stories

Smart Ideas on How Breweries Handle Customer Feedback Beyond the Comment Card

April 2, 2026 Jon Sicotte

Customer feedback can arrive in many forms such as a glowing online review, a quiet comment at the bar, or […]

Cider Business

Cider Corner: Inexpensive Ways To Improve Quality Control

May 16, 2023 Miles Smith

Growing your cider company has its advantages, but also its challenges. Scaling up your quality assurance and quality control is […]

Top Stories

The Role Customers Play In Product Development

March 13, 2023 Miles Smith

Knowing what your customers want to buy certainly plays a role in what beers you release.  Tap the brakes before […]

Top Stories

Making Seasonal Releases Work For Your Brewery

February 6, 2023 Miles Smith

The flurry of announcements heralding the arrival of winter releases has been rolling in, with Seattle-based Pike Brewing Company among […]

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